SAP Knowledge Base Article - Public

3640404 - Recipient Field in Purchase Order Displays Employee List instead of Ship-to Location ID

Symptom

This is an Third Party Order processing scenario, the field "Recipient" in the Third Party Purchase Order (PO) shows the list of employees instead of "Ship-to" location.

Environment

SAP Business ByDesign

Reproducing the Issue

NOTE: Third-party Purchase Order is created from a Purchase Request which is created by a Sales Order.

  1. Go to Purchase Request and Orders work center.
  2. Go to Purchase Order view.
  3. Search for required PO ID: ABC by using the filter "All Purchase Orders".
  4. Choose Edit and go to items tab.
  5. Select an item and go to Delivery sub-tab.
  6. Here, the field "Recipient" with "Ship-to" location-XYZ in the Sales Order.
  7. While trying to Edit the field "Recipient", it shows the list of employees instead of "Ship-to" location

(ABC refers to Purchase order ID, XYZ refers to Ship-to Location)

Cause

In a standard Purchase Order scenario, the field "Recipient" is used to maintain the employee who is responsible to receive the goods in that "Ship-to" location.

However, in Third-Party Order scenario, the "Ship-To" location of Third Party Sales Order gets copied in the field as "Recipient" along with the customer information.

Resolution

This is an expected system behavior.

Keywords

Purchase Order; Recipient; Ship-To; Third-Party Order processing , field, Sales order, Employees , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions