Symptom
This is an Third Party Order processing scenario, the field "Recipient" in the Third Party Purchase Order (PO) shows the list of employees instead of "Ship-to" location.
Environment
SAP Business ByDesign
Reproducing the Issue
NOTE: Third-party Purchase Order is created from a Purchase Request which is created by a Sales Order.
- Go to Purchase Request and Orders work center.
- Go to Purchase Order view.
- Search for required PO ID: ABC by using the filter "All Purchase Orders".
- Choose Edit and go to items tab.
- Select an item and go to Delivery sub-tab.
- Here, the field "Recipient" with "Ship-to" location-XYZ in the Sales Order.
- While trying to Edit the field "Recipient", it shows the list of employees instead of "Ship-to" location
(ABC refers to Purchase order ID, XYZ refers to Ship-to Location)
Cause
In a standard Purchase Order scenario, the field "Recipient" is used to maintain the employee who is responsible to receive the goods in that "Ship-to" location.
However, in Third-Party Order scenario, the "Ship-To" location of Third Party Sales Order gets copied in the field as "Recipient" along with the customer information.
Resolution
This is an expected system behavior.
Keywords
Purchase Order; Recipient; Ship-To; Third-Party Order processing , field, Sales order, Employees , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem
SAP Knowledge Base Article - Public