SAP Knowledge Base Article - Public

3640550 - Reassigned Operator getting an error when opening the Latest Workbench - Recruiting Management

Symptom

After reassigning an operator to someone else, when this user tries to open the applications in the Latest Workbench, they get the following error:

errorMessage=Service /rest/recruiting/application/search/v1/Requisitions/[REQUISITION ID]/Applications gave 403
status=403
timestamp=[TIMESTAMP]
externalMessage=You don’t have view permissions for this job requisition.

Environment

SAP SuccessFactors Recruiting Management

Cause

Changes made to Job Requisition Operators and Upline Managers can take up to 1 hour to reflect the changes.

Resolution

As documented in the KBA about the Latest Workbench, 3369122 - Redesigned Applicant Management Workbench - Recruiting Management, changes made to Applicant Status Configuration, Job Requisition Operators or Upline Managers will be reflected in the Latest Workbench within 1 hour.

So, within that timeframe, this error can come up. This error also appears due to cache and cookies saved in the browser, so it is recommended to log out and log in back in before accessing the page, and clearing your cache and cookies.

Keywords

permission, 403, job, requisition, application, uxr, latest, workbench, candidate, applicant, user, operator, reassign, change, modify, update. , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem

Product

SAP SuccessFactors Recruiting all versions