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SAP Knowledge Base Article - PreviewSymptom
When the "is initial" flag is set for an Opportunity's status in settings, users are able to revert the status back to the initial status even after it has been changed. This behavior does not align with the expectation that the "is initial" flag should restrict reverting to the initial status once it has been changed.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Keywords
is initial flag, opportunity status, guided selling, sap sales cloud, sap service cloud, status configuration, initial status behavior, revert status, custom validation, opportunity creation, status restriction , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
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