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SAP Knowledge Base Article - PreviewSymptom
After the technician accepts the activity on mobile application and clicks on workflow 'work', the timeeffort automatically recorded by the workflow does not display, and directly switch to the next workflow step. Even though the type and Effort Type are set in workflow Settings -> Recording. 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
timeeffort, user policy group, recorded time, configuration, workflow , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADM , FSM System Administration , How To
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