Symptom
- An error pop-up occurs when attempting to access Data Privacy Statements in the Manage Data Privacy Consent Statements section.
- The error message displayed is: "errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'languageID'), errorName=TypeError.
- The text of the statement is not accessible in any language after dismissing the error.
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Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
data privacy statement, error pop-up, languageID undefined, ru_RU locale, sap successfactors recruiting, manage data privacy consent statements, DPCS, provisioning, locale issue, admin center, external candidates, internal candidates, language configuration, undefined languageID , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem
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