SAP Knowledge Base Article - Public

3640850 - Maximum Length set in Manage Business Config not respected - Onboarding

Symptom

In Manage Business Configuration there is Maximum Length set to 10 for a field, for example: First Name; However, there is no errors when initiating a candidate manually or from Recruiting with more than 10 characters as First Name.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. In Recruiting, enter a candidate's name exceeding the character limit.
  2. Proceed to Onboarding and start Review New Hire Data (RNHD) task.
  3. Observe that no validation error is triggered for the name exceeding the character limit.
  4. Complete the onboarding process.

Cause

Expected behavior, validation appears only when editing the field.

Resolution

Engineering confirmed that the system is working as per the design: 

  • During the data collection page (NHDR), ONB is honoring the EC business configurations and validation appears only when editing / making changes in the field. This is exactly how it works in EC as well.
  • When manually onboarding a new hire via Admin Center > Add New Hire to Onboarding, the system does not honor Employee Central (EC) validations, so any limits set there do not apply to this page.
     

See Also

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Maximum Length, onb string, maximun length validation onboarding, string characters validation, string manage business config , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-RCM , Initiate onboarding from RCM , LOD-SF-OBX-MAN , Manual Onboarding , Product Enhancement

Product

SAP SuccessFactors Onboarding