3640876 - Error "This external code for parent already exists" When Updating Position

• Issue encountered when attempting to update the Position Object.
• Error message displayed: "This external code for parent already exists. Try another."

SAP SuccessFactors Employee Central

1. Navigate to the Position Object in Manage Positions.
2. Attempt to update the matrix relationship.
3. Observe the error message: "This external code for parent already exists. Try another."

• The issue is caused by business rules configured on the Position Object.
• There is a rule that is trying to create a matrix relationship that already exists causing the error

1. Navigate to "Configure Object Definitions".
2. Search for "Object Definition -> Position."
3. Identify the rules that are creating job relationships 
4. Modify or disable the rule to prevent it from attempting to create a duplicate matrix relationship. Adjust the rule as per business requirements.

2306515 - Position Matrix Relationship to Job Relationship Sync Troubleshooting Guide - EC - SAP for Me

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