SAP Knowledge Base Article - Preview

3640900 - Removing Dependent From Benefit During Enrollment Process Does Not Remove Them From Benefit Enrollment Record

Symptom

An employee has Dependents (e.g. Spouse, Child) who are eligible for one of their benefits. When they enroll in the benefit, or when they edit the enrollment information, they remove one of their Dependents from the benefit and save. This removal of the Dependent reflects everywhere (Benefit Confirmation Statement, Coverage, etc.) but still shows on the 'Benefit Enrollment' record in 'Benefits Admin Overview' or 'Manage Data', even on the record which is added to reflect the enrollment / edit of enrollment.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors HCM Core 2505

Keywords

benefit, enrollment, benefit enrollment, dependent, remove, delete, BEN-19882, INC13000817 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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