Symptom
An employee has Dependents (e.g. Spouse, Child) who are eligible for one of their benefits. When they enroll in the benefit, or when they edit the enrollment information, they remove one of their Dependents from the benefit and save. This removal of the Dependent reflects everywhere (Benefit Confirmation Statement, Coverage, etc.) but still shows on the 'Benefit Enrollment' record in 'Benefits Admin Overview' or 'Manage Data', even on the record which is added to reflect the enrollment / edit of enrollment.
Read more...
Environment
SAP SuccessFactors Employee Central
Product
Keywords
benefit, enrollment, benefit enrollment, dependent, remove, delete, BEN-19882, INC13000817 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview