Symptom
- Error occurred while uploading the Attribute Proficiency Level Scale Descriptions .CSV file in Integration Center.
- Error message: "HTTP operation failed invoking http://apixxxxxx-internal.dc0xx.sf.priv:xxxx/rest/ecosystem/wholeself/v1/attributeCustomProficiencySets with statusCode: 500".
Environment
SAP SuccessFactors Talent Intelligence Hub
SAP SuccessFactors Integration Center
Reproducing the Issue
- Error occurred while uploading the Attribute Proficiency Level Scale Descriptions .CSV file in Integration Center.
- Error message: "HTTP operation failed invoking http://apixxxxxx-internal.dc0xx.sf.priv:xxxx/rest/ecosystem/wholeself/v1/attributeCustomProficiencySets with statusCode: 500".
Cause
Possible causes for the job failing:
- The language translation was not set up for the Main Proficiency Scale Level Description in the system under Manage Talent Intelligence Hub → Proficiency Settings → Rating Scales → Proficiency Levels. Therefore there was nothing for the system to work off of.
- You did not separate the import file per languages. Please note that when doing import, all languages should be a separated import file (so a separate .csv file for en_GB, a separate for en_US, a separate for es_ES etc.)
- The languages you are trying to create Attribute Proficiency Level Scale Descriptions translations for do not yet have the Attribute name translated either in the system.
Resolution
- Ensure that the language you are trying to add is set up for the Main Proficiency Scale Level Description in the system. Navigate to: Manage Talent Intelligence Hub → Proficiency Settings → Rating Scales (choose the main one you are using) → Proficiency Levels.
- Verify that all required translations for the Attribute name already exist in the system.
- Prepare separate import files for each language (e.g., a separate .csv file for en_GB, a separate file for en_US, and so on).
- Retry the upload process with the corrected files.
Keywords
attribute proficiency level, scale descriptions, sap successfactors platform, upload error, http operation failed, statusCode 500, en_GB translation, proficiency scale, rating scales, csv import, talent intelligence hub, attribute Proficiency level description translations , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , How To
Product
SAP SuccessFactors HCM Suite 2505
SAP Knowledge Base Article - Public