3641173 - Account Employee Responsible Not Available or Incorrect in the Account Contact Data Report

You are using the Account Contact Data standard report, however it is not possible to see the Account Employee Responsible as maintained in the system UI.

SAP Business ByDesign

1. Go to the Business Analytics work center.
2. Enter the Design Reports view.
3. Search for the report Account Contact Data
4. Click the report name to open it.
5. Fill the selection criteria and execute the report by clicking on the Apply button.
6. Enter the View section of the report.
7. Click on the + button to add a new row field.
8. Select the Employee Responsible to be included in the report.
9. Click on the Ok button.

Here it is possible to see that the Employee Responsible shows as "#" or displays the incorrect account responsible.

The Account Contact Data report is meant to be used to consult data from the contacts in the system, and is not capable of pulling data from the accounts. The Employee Responsible property in this report refers to the employee responsible for the contact, rather than the employee responsible for the account.

In order to generate a report that includes the Account Responsible, it is required to create a joined data source between data sources Account Contact Data and Account Responsibility Data.

For more information on joined data sources, please refer to the Help Center document Data Sources Business Concept 

Data Sources Business Concept 

Customer, datasource, inner join, left outter join , KBA , SRD-MD-BP , Business Partner , Problem