3641192 - Dump Error During Manual Clearing of Payables or Receivables Documents.

When attempting to manually clear a supplier invoice with an associated advance payment, such as via the Payables, a dump error occurs. As a result, the clearing process could remains in "Proposed" status, and no corresponding accounting entry is generated by the system.

This behavior may also occur in similar scenarios involving Receivables too.

SAP Business ByDesign

1. Go to Payables work center.
2. Navigate to the Supplier Accounts subview.
3. Search for Account ID: XYZ (XYZ represents the account ID).
4. Click "View".
5. In the "Trade Payables" tab, under the "Invoice / Payments" subtab, click "Clear Manually" button.
6. Select the open items, to perform the clearing. 
7. Click the "Clear" button.
8. Observe the dump error message: "An error has occurred. Try to resume your work. If the problem persists, report an incident. Detailed info."

1. Inconsistencies in the ARP Ledger Business Object

The first cause is related to inconsistencies in the Accounts Receivable Payables (ARP) Ledger business object.
During multiple cancellation and re-execution attempts of the clearing process, the system did not correctly update the remaining amount in the ARP ledger. As a result, incorrect open amounts were displayed in the Clearing History section of the affected invoice. This behavior indicates a data inconsistency within the ARP ledger records caused by repeated clearing operations.

2. Very Small Difference Value in the Clearing Amount

The second cause involves a very small difference (rounding variance) in the clearing amount, which may prevent the system from recognizing the invoice as fully cleared. Such minimal discrepancies can arise due to rounding logic in currency conversions or calculation precision and can lead to an invoice remaining partially open, despite being cleared from a business perspective.

To resolve this inconsistency, the Development team must perform a backend correction. Please open a new case with SAP Support and grant permission for backend corrections.

backend error, manual clearing, supplier invoice, down payment, ARP ledger inconsistency, proposed status, financial clearing, error message, payables monitor, open amount correction , KBA , SRD-FIN-ACP , Payables , Problem