SAP Knowledge Base Article - Preview

3641215 - Email notification set in Maintain Email Templates app is not working as expected

Symptom

In “Maintain Email Templates” app, email notification for verification workflow has been set up. However when the journal entry is rejected, submitter doesn't receive email as expected.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Maintain Email Templates, Verify General Journal Entries, template, workflow, Manage Workflows for Journal Entry Verification - In General Ledger , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , FI-FIO-GL-TRA , Transaction Apps , Problem

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