3641229 - How to apply the partial payment concept in the Lockbox - SAP S/4HANA Cloud Public Edition

How to apply the partial payment concept in the Lockbox?

SAP S/4HANA Cloud Public Edition

1. Attempt to configure the U.S. Lockbox to apply partial payments as open items with Invoice Reference.
2. Observe that the system defaults to applying residual payments instead.
3. Attempt to locate the referenced configuration screen in the CBC or IMG app, but it is not available.

Partial Payment Flag: This indicator allows users to specify that payments received with this flag active will be posted as partial payments when the payment is insufficient for full clearing. The default behavior is to generate residual items with such payment receipt.

There is no SSCUI to maintain this. However, it can be managed with processing rules.

1. Use the "Manage Processing Rules - for Lockbox" app to create a rule for handling partial payments.
2. Select the "Post to AP/AR account" option and choose "02 Dispute Case with Partial Payment."
3. Ignore the Dispute field if the Advanced Receivable license is not available. The default setting will be bypassed.
4. Test the configuration to ensure that partial payments are applied as open items with Invoice Reference.

Manage Processing Rules - For Lockbox.

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