SAP Knowledge Base Article - Public

3641546 - Check Tool Incorrectly Calculates Time Tracking Users

Symptom

In Check Tool, employees on a simple work schedule are incorrectly counted as Time Tracking users due to the use of the Cross-Midnight for Attendances feature. As per system design, Cross-Midnight for Attendances feature is not supported for simple work schedule. "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Navigate to Admin Center >Check Tool >Validation >Area >Time Tracking.
  2. Select the relevant company, run check.
  3. Review the results: Employees with simple work schedules are incorrectly counted as Time Tracking users due to the use of the Cross-Midnight for Attendances feature, which is not supported for simple work schedules by design.


Cause

Simple Work schedule is incorrectly set the crossMidnightAllowed flag to TRUE during importing. This validation was missing for import flow.

Resolution

The issue has been fixed and is scheduled for delivery to the production environment in the 2511 release.

Until then, ensure that the crossMidnightAllowed flag is not set to TRUE when importing SIMPLE Work Schedule models.

See Also

Keywords

Successfactor, Time Tracking, Check Tool, Cross-Midnight for Attendances, work schedule, import validation, crossMidnightAllowed flag, time tracking user analysis, inconsistency, TIM-52464 , KBA , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Known Error

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions

Attachments

1.png