Symptom
During the creation of a Service Entry Sheet (SES) via the "Manage Service Entry Sheet - Lean Service" app (ID: F2027), the Plant, Cost Center, and WBS Elements information is not displayed in the Purchase Order (PO) item search list after inputting the reference PO.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Manage Service Entry Sheet - Lean Service" app (ID: F2027).
- Begin the process of creating a Service Entry Sheet (SES).
- Input the reference Purchase Order (PO).
- Observe that the Plant, Cost Center, and WBS Elements information is not displayed in the PO item search list.
Cause
This is the app design limitation. It currently does not expose all accounting-related fields (like Plant, WBS Element, or Cost Center) in the PO item selection screen.
Resolution
Following workaround could be used to address the issue:
- Before creating the SES, use the "Manage Purchase Orders" or "Display Purchase Order- Advanced" app to identify the item number along with Plant, Cost Center, and WBS Element information.
- When creating the SES, manually select the correct PO item number.
If this limitation significantly impacts business processes, consider raising an SAP Influence Request:
SAP Customer Influence enables customers to submit improvement requests and to openly vote on them. These voting results inform SAP of product enhancements and changes customers are most interested in seeing in future releases.
- Get started by opening SAP Customer Influence SAP Continuous Influence sessions for SAP S/4HANA Cloud, Public Edition
- Register and accept the Terms of Use
- Choose a session of your interest
- Create and submit your improvement request
- Take a look at existing improvement requests and start voting and commenting
Keywords
plant not displayed, cost center missing, wbs element missing, service entry sheet, lean service app, f2027, purchase order item search, sap s/4hana cloud, manage service entry sheet, po item list, accounting fields missing, ses creation, sap influence request, app design limitation, workaround for po item selection, S4HC, S4_PC, S4_1C, X4BC , KBA , MM-PUR-SVC-SES-2CL , Service Entry Sheet for Service Procurement (Public Cloud) , Problem
SAP Knowledge Base Article - Public