SAP Knowledge Base Article - Public

3641881 - Emails Triggered by Interview Confirmation to Interviewers are not delivered - Recruiting Management

Symptom

Interviewers do not receive the Emails triggered by Interview Confirmation to Interviewers.

Environment

SAP SuccessFactors Recruiting Management

Cause

  • There is a token [[ATTACHMENT_RESUME]] added in the Email template 
  • Candidate's resume exceeds the system's attachment size limit of 3 MB for interview meeting invites.

Resolution

  1. Remove the [[ATTACHMENT_RESUME]] token from the email template to prevent large attachments from being included.
  2. Alternatively, update Microsoft Azure permissions to enable the `Mail.ReadWrite Application` permission, which allows sending larger attachments.

See Also

Technical Details for Interview Scheduling Outlook Integration Using Modern Authentication

3681810 - Interview Confirmation to Interviewers meeting invites not being received intermittently - Recruiting Management

Keywords

Interview, Email, Not Delivered, Large, Attachment, Size, Limit, Recruiting, Notifications, ATTACHMENT_RESUME, ATTACHMENT_COVER_LETTER, Template, Microsoft, Azure, Resume, 3 MB. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions