Symptom
Interviewers do not receive the Emails triggered by Interview Confirmation to Interviewers.
Environment
SAP SuccessFactors Recruiting Management
Cause
- There is a token [[ATTACHMENT_RESUME]] added in the Email template
- Candidate's resume exceeds the system's attachment size limit of 3 MB for interview meeting invites.
Resolution
- Remove the [[ATTACHMENT_RESUME]] token from the email template to prevent large attachments from being included.
- Alternatively, update Microsoft Azure permissions to enable the `Mail.ReadWrite Application` permission, which allows sending larger attachments.
See Also
Technical Details for Interview Scheduling Outlook Integration Using Modern Authentication
3681810 - Interview Confirmation to Interviewers meeting invites not being received intermittently - Recruiting Management
Keywords
Interview, Email, Not Delivered, Large, Attachment, Size, Limit, Recruiting, Notifications, ATTACHMENT_RESUME, ATTACHMENT_COVER_LETTER, Template, Microsoft, Azure, Resume, 3 MB. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public