Symptom
When using App Manage Operating Chart of Accounts, turn on Expert Worklist view, then click on the checkbox of any G/L account in the list.
The message "This account cannot be processed in the worklist" will be shown on the page.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access App Manage Operating Chart of Accounts
- Turn on Expert Worklist view
- Click on the checkbox of any G/L account in the list
- The message "This account cannot be processed in the worklist" will be shown on the page and no further action can be made
Cause
This is by design.
Resolution
The expert worklist is supposed to be used for mass copying of new accounts via the upload spreadsheet functionality.
New accounts uploaded via the spreadsheet will have the action "Copy" in the expert worklist. Only accounts marked with an action can be processed in the expert worklist, since these accounts are not yet created but rather a draft version. Therefore it's possible to assign and unassign the company codes in this stage.
The account will then be created once the "Complete Action" button is pressed. After this step, it can no longer be processed in the expert worklist.
Keywords
This account cannot be processed in the worklist, Expert Worklist view, Manage Operating Chart of Accounts , KBA , FI-GL-GL-N-2CL , Master Data (Public Cloud) , Problem
SAP Knowledge Base Article - Public