SAP Knowledge Base Article - Preview

3642033 - Embedded Analytics popup displaying "connecting to IDP" when opening or creating stories : SAP SuccessFactors Incentive Management

Symptom

  • A popup appears displaying "Connecting to IDP" while opening or creating stories in Embedded Analytics (EA).
  • The popup appears when performing actions such as opening a story, creating a new story, or adding a model.
  • The popup closes immediately after appearing.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management on Hyperscalers
    • Incentive Management on Legacy Hana
    • Embedded Analytics

Product

SAP Incentive Management on Hyperscalers 1.0 ; SAP SuccessFactors Incentive Management 2025

Keywords

unknown popup, connecting to IDP, embedded analytics, EA, story creation, story opening, popup closes immediately, new release behavior, expected behavior, SAP SuccessFactors, incentive management. , KBA , CEC-SAL-EA , Embedded Analytics , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem

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