Symptom
- After changing the Live Data Connection and Data Source for a model, opening a story that uses the model may result in connections to both the old and new data sources the first time the story is opened after the change.
- Subsequent openings of the story should connect only to the new data source.
Environment
- SAP Analytics Cloud (Enterprise)
- Live Data Connection
Reproducing the Issue
- Open a model in the Modeler.
- Go to the Preferences menu and click on the menu item “Change Data Source”.
- Change the data source to the desired system.
- Save the model by pressing on the Save Model button.
- Open a story that uses the model.
- See that there are connections made to data sources when the story is opened.
Cause
This is by design of the product.
Resolution
- The first time a story is opened after the model’s data source has been changed, connections may be made to both the old and new data sources.
- Subsequent openings of the story should connect only to the new data source.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
change, switch, data, source, model, story, open, display, load, loading, modify, , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ML , SAC Modelling , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public