SAP Knowledge Base Article - Public

3642164 - An error occurred while reading the form metadata. Please try again later when configuring custom forms - Onboarding

Symptom

When configuring compliance bundle for a custom form triggers the error: An error occurred while reading the form metadata. Please try again later.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Access manage data
  2. Create new
  3. Compliance bundle
  4. When trying to configure the form it generates: An error occurred while reading the form metadata. Please try again later. 

 

Cause

The JSON structure or the configuration in place for override is incorrect.

Resolution

Authoring custom compliance forms require expertise in metadata driven development. To author these forms, contact your Implementation Partner.

Kindly reach out to your implementation partner to understand the feasibility of this process as this process stands outside SAP Onboarding Support scope.

See Also

Adding Custom Compliance Forms

Keywords

obx, onb, authoring, custom, form, json, compliance, bundle, error, metadata, new, hire , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions