3642207 - Error when importing data from Datasphere to SAP Analytics Cloud

• Attempt to refresh an import job that was working previously, and the error is displayed: "Error parsing service metadata: Could not parse as Edmx document";
• Try to create a new model using the same query, and another error is displayed: "Unable to connect to datasource. Check the connection details and user credentials, and then try again."

SAP Analytics Cloud 2025.8.17 

1. Log into SAC;
2. Go to Modeler > Open the model;
3. Switch to Data Management and attempt to refresh the import job, but it fails;
4. Return to Modeler;
5. Try to create a new model using the same query, and it also fails.

The OAuth token had expired in Datasphere, as it is valid for a period of 180 days. This behavior is similar to what is described in the KBA: 3271051 - Import Job fails due "invalid token" from SAP Datasphere OData API - SAP for Me.

1. Go to Datasphere;
2. Go to Administration > App Integration;
3. Add a new OAuth Client and set the 'Refresh Token Lifetime' to 180 days;
4. Switch to SAC and edit the OData Connection to Datasphere with the new OAuth Client;
5. Refresh the import job, and it will work; also, a new model using the same query will work.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• SAP Analytics Cloud Connection Guide
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• Need More Help? Contact Support 

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