Symptom
In our efforts to modernize our landscape, SAP is performing a DC migration moving customers from DC 23 do DCs 82 and 84.
As a result of this migration, to these customers will be given an option to migrate their ECSC subscriptions from NEO to Cloud Foundry.
In cases where you decide migrate from NEO to CF, some reconfiguration steps needs to be performed in order to keep the connectivity with your instance and the below KBA addresses those steps.
Environment
- AskHR customer currently located on DC23
Resolution
- Prerequisites
- On the BTP side:
- You have a global account in SAP BTP.
- You have an S-user or a P-user. See User and Member Management.
- You are an administrator of the global account where you want to register your SAP SuccessFactors system.
- You have enabled the Cloud Foundry capabilities for your subaccount in SAP BTP.
- On the SuccessFactors side:
- You have a dedicated SAP SuccessFactors company instance.
- You have a user with permissions to access Extension Center in SAP SuccessFactors Admin Center that includes the Manage Extensions on SAP BTP permissions. See the Prerequisites section at Register an SAP SuccessFactors System in a Global Account in SAP BTP
- On the BTP side:
- Reconfigure Steps:
All reconfiguration steps can refer to the steps in KBA: 3633157 - Basic Guideline for ECSC Migration for NEO to Cloud Foundry (KSA customers ONLY)- Reconnect SAP SuccessFactors to SAP BTP
Refer to: Preconditions Section à Connect SAP SuccessFactors to SAP BTP - Reestablish trust between SAP SuccessFactors and SAP BTP
Refer to: Migration Steps Section à Establish trust between SAP SuccessFactors and SAP BTP - Register the Assertion Consumer Service of the Subaccount in SAP BTP in SAP SuccessFactors
Refer to: Migration Steps Section à Register the Assertion Consumer Service of the Subaccount in SAP BTP in SAP SuccessFactors - Using OAuth Client with SAML Bearer Assertion Authentication
Refer to: Migration Steps Section à Using OAuth Client with SAML Bearer Assertion Authentication
- Reconnect SAP SuccessFactors to SAP BTP
See Also
|
AskHR |
ECSC migration checklist for KSA customers | |
|
AskHR |
Configuring Ask HR Application on Mobile Devices after KSA migration | |
|
AskHR |
Configuring Employee Central Service Center Card in SAP SuccessFactors Work Zone after KSA Migration | |
|
AskHR |
Basic Guideline for ECSC Migration for NEO to Cloud Foundry (KSA customers ONLY) | |
|
AskHR |
Reconfiguring your NEO ECSC instance after KSA Migration (KSA customers Only) |
Keywords
KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem
SAP Knowledge Base Article - Public