3642268 - Time zone representation discrepancy in Intelligent Services Center learning completion event payload

• Time stamp in the Intelligent Services Center (ISC) flow for a learning completion does not align with the actual learning completion time.
• The ISC payload shows the completion date as the example`2025-06-01T04:00:26.000-0500`.
• The learning completion date in the system is displayed as the example `6/1/2025 05:00 US/Eastern` (EDT).

SAP SuccessFactors HCM Suite

ISC payload, time zone discrepancy, learning completion, EDT, CDT, UTC, Intelligent Services, timestamp mismatch, ISO 8601, time zone offset, learning backend, execution dashboard, pre-delivered integration , KBA , LOD-SF-PLT-ISC , Intelligent Services , Problem