Symptom
Customers are getting an issue while approving and posting gross tax entry from flexible workflow for General Journal Entries. After approving, status goes to "failed" rather than "posted". And customers get the error message "F5060 - Posting is only possible with a zero balance; correct document".
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Environment
- Financial Accounting (FI)
- SAP S/4HANA
- SAP S/4HANA Finance
- SAP S/4HANA Cloud Private Edition
- SAP Fiori for SAP S/4HANA
Product
SAP Fiori for SAP S/4HANA all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA Finance all versions ; SAP S/4HANA all versions
Keywords
XSNET; workflow user; Verify General Journal Entries; F5060. , KBA , FI-GL-GL-A , Posting/Clearing , Problem
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