3642404 - Customers get error message after Verify General Journal Entries Approval (during posting) - "F5060 - Posting is only possible with a zero balance; correct document"

Symptom

Customers are getting an issue while approving and posting gross tax entry from flexible workflow for General Journal Entries. After approving, status goes to "failed" rather than "posted". And customers get the error message "F5060 - Posting is only possible with a zero balance; correct document".

Environment

SAP Fiori
SAP S/4HANA

Product

SAP Fiori all versions ; SAP S/4HANA all versions

Keywords

XSNET; workflow user; Verify General Journal Entries; F5060. , KBA , FI-GL-GL-A , Posting/Clearing , Problem

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