Symptom
The following errors appear in the customer return
- Price and tax calculation not possible
- Currency not maintained in account
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders - Returns
- Select and edit the Return: ABC (ABC represents the Customer Return ID)
The customer return shows these errors
- Currency not maintained in account
- Price and tax calculation not possible
Cause
The sales unit updated in the return ABC is not maintained in the account master data.
Resolution
To resolve this issue either you need to maintain the same sales unit in the return which is maintained in the account master data -> Sales Tab.
Or
You can add the sales unit and distribution channel in the account master data which is maintained in the return and then perform update pricing in the customer return ABC.
Keywords
Return without reference error; currency error; , KBA , AP-CRP-CR , Customer Return , Problem
SAP Knowledge Base Article - Public