Symptom
While performing a Process Conformance analysis in Process Intelligence using the Widget "Process Conformance", you want to exclude certain events manually after the underlying Process Model has been mapped.
Environment
- Investigations & Dashboards in SAP Signavio Process Intelligence
Reproducing the Issue
- Open the Process Conformance widget in SAP Signavio Process Intelligence.
- Attempt to exclude specific events from the analysis using filters.
- Observe that filters exclude entire cases with a certain activity rather than excluding the activity itself.
Cause
Resolution
- Access the settings of the relevant Process Model within the Investigation or Dashboard.
- Locate the "Map activities" button and click on it to adjust the mappings.
- Use the search function to find the events to be excluded.
- Unlink the events by clicking the "Unlink" button next to the corresponding event.
- Save the changes to the Process Model Mapping.
- Refer to the following documentation for detailed guidance:
See Also
Keywords
process conformance, sap signavio process intelligence, exclude events, process model mapping, unlink events, map activities, process analysis, dashboard settings, process intelligence investigations, sap signavio , KBA , BPI-SIG-PI-INV , Investigations for SAP Signavio Process Intelligence , Problem
Product
SAP Signavio Process Intelligence all versions
SAP Knowledge Base Article - Public