Symptom
No filter options such as ascending, descending, or search field are available for the Sales Organization column in the Account Team Tab for a Customer.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to the Customers WC.
- Choose Accounts WC.
- Open any Account.
- Go to the Account Team Tab.
- Click on the Sales Organization value.
- Observe that no filter options such as ascending, descending, or search field are available.
Cause
Filter option is not currently available for the Sales Organization field in the Customer WC.
Resolution
Standard Behaviour.
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
Keywords
sorting functionality, sales organization, customer object, customer team, account team, filter options, ascending, descending, search field, sorting not available, sales data facet. , KBA , LOD-CRM-ACC , Account , Problem
SAP Knowledge Base Article - Public