Symptom
- After terminating an employee via Employee Profile > Actions > Terminate, the Time Off Balance as of Termination Date is correctly simulated and displayed during the termination process.
- However, once the termination is saved, navigating to Latest People Profile (PPX) > Employment Details only shows Employment Details and Termination Details. The Time Account Balances section is missing.
- This issue is specific to the Latest People Profile (PPX) user interface. The Time Off Balance is displayed as expected in the legacy People Profile (PP3) UI.
- All required permissions have been verified, including Manage Time > Show Time Off Balance for Termination, and are correctly configured according to SAP's standard access guidelines.
- Notably, the Time Off Balance is visible in the Mobile App, confirming that the data exists but is not being displayed in the PPX UI.
Environment
- SAP SuccessFactors Employee Central – Time Management
Reproducing the Issue
- Navigate to Employee Profile > Actions > Terminate
- Enter the Termination Date and Termination Reason
- Observe the Time Off Balance displayed per the Termination Rule
- Save the termination
- Go to Latest People Profile (PPX) > Employment Details
- Note that Time Account Balances are missing, although Employment and Termination Details are visible
Cause
- Defect
Resolution
-
This is a known issue specific to the Latest People Profile (PPX) UI.
-
The issue has been fixed and is planned for deployment in the 2H 2025 release.
-
For release timelines and updates, please refer to the SAP SuccessFactors Product Release & Road Map Information.
Keywords
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Product
Attachments
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SAP Knowledge Base Article - Public