3643152 - Contact(s) to obtain Public IP of SAP Cloud Connector for SAP Datasphere Connection

The Public IP of the SAP Cloud Connector (SCC) is needed to establish a connection between On-Premise environment and SAP Datasphere (via IP Allowlisting at SAP Datasphere)

• Manage IP Allowlist | SAP Help Portal

This KBA clarifies who you should contact to obtain the public IP address of the SAP Cloud Connector (SCC) that is required to establish a connection in SAP Datasphere, based on different hosting scenarios for SCC and its proxy.

• SAP Datasphere
• SAP Cloud Connector

When establishing a connection in SAP Datasphere to access an on-premise system via SAP Cloud Connector, it is often required to add the public IP address of SCC in Datasphere allowlist Add IP Address to IP Allowlist | SAP Help Portal.

Depending on who hosts the SCC and its proxy, the public IP address can only be obtained from certain responsible parties.

If you are unsure about your SCC or proxy hosting setup, confirm with your TSM, CDM, or internal IT/network team.

For SAP ECS-hosted proxy in SAP Cloud Connector, to know the outgoing public IP, customers can contact their TSM or CDM or raise an ASR (Assisted Service Request).

• 3380895 - FAQ : ECS Service Request
• 3239384 - How to use Service Requests application

SCC, Datasphere, Public IP Address, Connection , KBA , DS-DI-CON , Connections , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem