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SAP Knowledge Base Article - PreviewSymptom
Email notifications are triggered for some old leads. You can see that "Technical User (SAP_SYSTEM)" seems to have triggered a change in the lead without detailed logs.
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Environment
Cloud for Customer
Keywords
lead aging, lead notifications, SAP_SYSTEM, lead management, background job, AP_LEA_AGING_PROGRESS_EVAL, scoping settings, fine-tuning, lead reopening, lead status update, email notifications, aging progress status, technical user, C4C, CRM , KBA , LOD-CRM-LM , Lead Management , Problem
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