Symptom
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Customers implementing Signavio Process Intelligence (PINT) often need to extract process data from:
- On-premise HANA databases
- S/4HANA systems (including Public Sector / Gov Cloud / NS2 environments)
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Customers may need clarity on:
- Supported integration methods for secure data extraction
- How to use CDS Views as data sources
- Automation options for recurring data loads
- How to align extraction processes with NS2 / Public / Gov Cloud security requirements
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No error message is shown; the customer requires to be validated, secure, end-to-end guidance for their architecture.
Resolution
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For scenarios requiring validated architectures, secure data extraction patterns, or best practices aligned with NS2/Public/Gov Cloud requirements, customers should work with their assigned Customer Success Manager (CSM).
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The CSM can coordinate engagement with the SAP MaxAttention team to provide:
- End-to-end demonstrations of supported PINT ingestion methods
- Guidance on extracting data from HANA and S/4HANA using CDS views
- Automation recommendations for recurring data loads
- Best practices for secure connectivity and data transfer
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These resources ensure that the extraction and ingestion approach aligns with security, compliance, and integration standards required by restricted cloud environments.
Keywords
Process Intelligence; PINT; data ingestion; HANA extraction; S/4HANA data; CDS views; NS2; Public Sector; Gov Cloud; ingestion API; secure integration; MaxAttention; data load automation; extraction architecture , KBA , BPI-PI , SAP Signavio Process Insights , How To
SAP Knowledge Base Article - Public