Symptom
- After the creation of a purchase order for services (ones with material/product type SERV), the system does not allow modification of the delivery date.
- No error messages or error codes are explicitly mentioned in the case information.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a purchase order (PO) with service (ones with material/product type SERV).
- Attempt to update the delivery date for same Purchase Order.
Cause
- This is the standard system design for Lean Service Procurement.
- For services, the concept of a “delivery date” is not applicable as services are performed rather than physically delivered. The system uses the End Date of the service as the delivery date.
Resolution
- In Lean Service Purchase Orders (material/product type SERV), the delivery date is automatically copied from the End Date of the service. The delivery date cannot be directly modified.
- To set a different delivery date, update the Start Date and End Date fields at the item level (Item Overview section of Purchase Order) as shown below Infront of service performer. The system will then use the new End Date as the delivery date.
Keywords
delivery date, service purchase order, modification restriction, sap s/4hana cloud, public edition, purchase order processing, operational procurement, delivery date not editable, service procurement, external service purchase order, SERV , KBA , MM-FIO-PUR-PO-2CL , Fiori UI for Purchase Orders (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
Attachments
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SAP Knowledge Base Article - Public