SAP Knowledge Base Article - Preview

3643515 - Error in Syncing Diagram to Cloud ALM Using Workflow

Symptom

When using Process Governance standard workflow 'Approval with Sync to SAP Cloud ALM' to automatically sync diagrams from Signavio to Cloud ALM, some diagrams are not synced and user gets below error email notifications:

The export to SAP Cloud ALM could not be initiated due to one of the following reasons
•    the sync mode is not set to Auto,
•    the model was not found in Signavio Process Manager or the SPM Authentication Email in the configuration was updated
•    the model revision is not the latest


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Environment

SAP Cloud ALM

SAP Signavio Process Manager

SAP Signavio Process Collaboration Hub

Product

SAP Signavio Process Collaboration Hub all versions ; SAP Signavio Process Governance all versions ; Signavio Process Manager all versions

Keywords

process governance, sync error, process model, auto sync, approval workflow, sap signavio process manager, sap cloud alm, CALM , KBA , BPI-SIG-CON-CLM , SAP Signavio Process Manager CALM , Problem

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