3643549 - Workflow On Save For Registered Products Not Working

Create a workflow rule 'Registered Product After Save' for the BO INSTALL POINT to trigger the KUT field 'Dummy' upon save. However, it currently triggers only when a new Registered Product is created, and not when existing Registered Product data is changed 

SAP Cloud for Customer

To see the rule not triggering during save:

1. Go to Installed Base WoC.
2. Open Registered Products view and open any Registered Product.
3. Perform any changes in the Header level to the object ex : Registered Product Description, Product Category.
4. Go to Workflow Changes tab and see the rule is not triggered.

In the Registered Product screen, fields are derived from two Business Objects: `INSTALLTION POINT` and `REGISTERED PRODUCT`.

Currently, when a change is made to fields from the `INSTALLATION POINT` BO, the data is successfully replicated to the `REGISTERED PRODUCT` BO.

However, the reverse replication—from `REGISTERED PRODUCT` to `INSTALLTION POINT`—is not occurring.

This is the standard behavior of the system

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Workflow in Registered Products, Workflow in installation point, Workflow rules, Workflow Field Update , KBA , LOD-LE-IBA , Installed Base Data Management , How To