SAP Knowledge Base Article - Preview

3643568 - Notification of Another User Persists After Switching Accounts in the Byd Mobile App

Symptom

  • User receives notifications belonging to another user in the ByD mobile app.
  • Notifications persist even after switching accounts.
  • Clicking on the notifications does not grant access to the associated tasks.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

ByD mobile app, notification issue, account switching, SSO login, user profile logout, persistent notifications, reinstall app, mobile notifications. , KBA , SRD-CC-MOB , Mobile Framework , Problem

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