3643854 - ODATA API unable to retrieve competency ratings for a performance form

ODATA API fails to retrieve competency Official rating for a performance form. Data appears blank with no error message or code.

SAP SuccessFactors Performance Management

1. Create a Performance form with a Competency section 
2. Configure a CPI-based Integration to source ratings from the form.
3. Ensure the form is in the affected step where the rating is not showing up.
4. Execute the ODATA API query to retrieve competency ratings for the form.
5. Observe that the Competency ratings are blank in the API response for the affected form.

The issue is caused by a "none" field permission configuration for the "item-rating" field in the affected step. This configuration prevents the API permissioned user from accessing competency ratings in the particular step.

Please avoid None permission configuration for all users as below for the field that should be fetched via API.

• Getting started with OData API for PM and 360 Multi Rater forms
• 2078766 - All About Performance Management Rating Options - SAP for Me
• FormUserRatingComment | SAP Help Portal
• Implementing and Managing Performance Management - Rating Options

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