SAP Knowledge Base Article - Public

3643924 - Payments not visible in Manage Automatic Payments after 2508 upgrade in SAP S/4HANA Cloud Public Edition

Symptom

  • Payments created using 'Manage Automatic Payments' are not visible under the Payments tab.
  • Payment Media Files not visible in 'Manage Payment Media' after the execution of automatic payments.
  • The issue occurs after 2508 upgrade in the SAP S/4HANA Cloud Public Edition.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Log in to the SAP S/4HANA Cloud public edition test system.
  2. Navigate to "Manage Automatic Payments".
  3. Create payments using a user with a role that includes restriction type F_PAYRQ.
  4. Attempt to view the created payments under the Payments tab.
  5. Observe that the payments are not visible.

Cause

  • A new restriction type, F_PAYRQ, was introduced in CE2502 and marked as PHASE-IN. In CE2508, the PHASE-IN flag was removed.
  • The user role assigned does not have the restriction type F_PAYRQ properly maintained, leading to an authorization check failure.

Resolution

  1. Refer to the note for upgrade detail, the attachment within contains all the effected IAM objects in CE2502:  3533745 - Identity and Access Management (IAM): Change Overview for SAP S/4HANA Cloud Public Edition 2502 - SAP for Me 
  2. Refer to the SAP Help Portal guidelines for managing changed restriction types after an upgrade: How to Manage Changed Restriction Types After an Upgrade | SAP Help Portal.
  3. Review the user role assigned to the impacted user.
  4. Ensure that the restriction type F_PAYRQ is properly maintained with the correct Company Code and Original Indicator values.
  5. Test the changes by attempting to retrieve payment item data again.

    See Also

    Keywords

    payments not visible, manage automatic payments, sap s/4hana cloud, public edition, CE2508, F_PAYRQ, restriction type, authorization check failure, IAM upgrade, payment item data, company code, original indicator, CE2502, PHASE-IN flag, sap help portal. , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions