SAP Knowledge Base Article - Preview

3644086 - Rehire with Old Employment candidate cannot login to the system after rehire verification - Onboarding

Symptom

  • Candidate cannot log in to the system after being identified as a Rehire with Old Employment (ROOE) during the onboarding process.
  • Error message displayed: "Sorry, we could not authenticate you. Try again."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

rehire onboarding, IAS login error, rehire with old employment, sorry we could not authenticate you, second activation email, username inactive, HRIS Sync mapping, retain username, onboarding rehire verification, IAS reset password email, username HRIS Sync, Retain Onboarding Username for Rehire on Old Employment, Retain Onboarding Username doesn't work , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

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