Symptom
Documents generated via S4/HANA Cloud Output Management will be uploaded as PDFs to external storage when using the EMAIL or PRINT channels. While the output process completes successfully and the status is marked as "Completed", the file is not found in the external storage.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
The documents generated via Output Management are initially created in local storage. A scheduled job runs every 8 hours to relocate these documents to the external storage. Therefore, the files may not be immediately available in the external storage after the output process completes.
See Also
Keywords
output management, local storage, scheduled job, external storage, output process, PDF, EMAIL, PRINT, completed, delay , KBA , CA-GTF-OC , SAP S/4HANA output management , Problem
SAP Knowledge Base Article - Public