SAP Knowledge Base Article - Public

3644239 - Cannot use SAC Add-in due to Microsoft 365 message

Symptom

  • Users are not able to use SAP Analytics Cloud Excel Add-in
  • The message "Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins" is displayed

Environment

SAP Analytics Cloud, add-in for Microsoft Office

Reproducing the Issue

  1. Open Excel
  2. Try to connect to SAC Excel Add-in

Cause

This error message (Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins) indicates that the Office 365 products you are using are managed by your organization. The organization may block downloads of new add-ins from the Office Store to prevent their users from downloading add-ins that have not been approved by the organization.

Resolution

To solve the issue, please follow the steps in following Help guide, to login to your Office 365 with Admin account and deploy the add-in to the users who should have the access.
https://help.sap.com/viewer/2b73edbc8f8f4189a36bc7a2e038185c/cloud/en-US/45ef30e1e14d4258864cbc794250289f.html

Keywords

KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem

Product

SAP Analytics Cloud 1.0