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3644296 - Price Elements Array is empty in Sales Quote/Sales Order JSON data for External Pricing

Symptom

  • The Price Elements Array `"priceElements": []` is empty in Sales Quote/Sales Order JSON data.
  • No values for the Price Elements are captured in the JSON data when using external pricing.


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Environment

  • SAP Sales Cloud Version 2 and SAP Sales and Service Cloud Version 2
 

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

price elements array, sales quote json, sap sales cloud, external pricing, internal pricing, priceElements empty, sales quote data, json data pricing, sap sales/service cloud, pricing procedure , KBA , CEC-CRM-PRC , Pricing for SAP Sales/Service Cloud , CEC-CRM-SO , Sales Order for SAP Sales/Service Cloud , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

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