SAP Knowledge Base Article - Public

3644297 - Incorrect currency displayed in the aging report of manage credit accounts app - SAP S/4HANA Cloud Public Edition

Symptom

  • The currency displayed in the "Manage Credit Accounts" app is incorrect.
  • The currency for the main credit segment `0000` is shown as CHF, while the currency setting for credit segment `1000` is EUR.
  • The issue occurs when the credit profile incorporates the contribution from credit segment `1000` into the main credit segment `0000`.
  • The displayed currency of aging grid depends on the main credit segment `0000`.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to the "Manage Credit Accounts" app.
  2. Enter Business Partner ID ex. 11000001.
  3. Click on the aging grid in the Manage Credit Accounts - Credit Profile page.
  4. Observe that the displayed currency is incorrect (CHF instead of EUR).

Cause

  • The currency displayed in the aging grid of "Manage Credit Accounts - Credit Profile" page is determined by the main credit segment (`0000`).
  • The main credit segment `0000` has a currency code of CHF, while credit segment `1000` has a currency code of EUR.
  • The system behavior is standard, as it reflects the currency of the main credit segment when contributions from other credit segments are incorporated.

Resolution

  1. Confirm that the system behavior is standard and the displayed currency reflects the main credit segment (`0000`).
  2. To address the display issue, use the UI Adaptation capabilities to customize the app:
  • Refer to the Help Portal document: [Adapting SAP Fiori UIs at Runtime - Key User Adaptation](https://help.sap.com/docs/SAP_S4HANA_CLOUD/4fc8d03390c342da8a60f8ee387bca1a/5c424437bf794f809087fdce391149f2.html?version=LATEST&locale=en-US).
  • Follow the instructions to create a new version of the app without the incorrect currency chart displayed.
  1. Ensure the following prerequisite authorizations for performing Key User Adaptations:
  • For SAPUI5 applications:
  • IAM app F5933_LRST_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC).
  • IAM app F5933_TRAN (included in SAP_CORE_BC_EXT_FLX_PC).
  • For Web Dynpro ABAP applications:
  • IAM app F6184_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC and SAP_CORE_BC_EXT_FLX_PC).
  • IAM app CUSTOMIZE_COMP_UIAD_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC).
  • IAM app CONFIGURE_COMP_UIAD_TRAN (included in SAP_CORE_BC_EXT_FLX_PC).

See Also

  • Refer to: [Adapting SAP Fiori UIs at Runtime - Key User Adaptation](https://help.sap.com/docs/SAP_S4HANA_CLOUD/4fc8d03390c342da8a60f8ee387bca1a/5c424437bf794f809087fdce391149f2.html?version=LATEST&locale=en-US).

Keywords

incorrect currency, manage credit accounts, credit segment 0000, credit segment 3971, sap s/4hana cloud public edition, ui adaptation, key user adaptation, currency mismatch, credit profile, credit management, sapui5 adaptation, runtime customization. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions