Symptom
- The currency displayed in the "Manage Credit Accounts" app is incorrect.
- The currency for the main credit segment `0000` is shown as CHF, while the currency setting for credit segment `1000` is EUR.
- The issue occurs when the credit profile incorporates the contribution from credit segment `1000` into the main credit segment `0000`.
- The displayed currency of aging grid depends on the main credit segment `0000`.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to the "Manage Credit Accounts" app.
- Enter Business Partner ID ex. 11000001.
- Click on the aging grid in the Manage Credit Accounts - Credit Profile page.
- Observe that the displayed currency is incorrect (CHF instead of EUR).
Cause
- The currency displayed in the aging grid of "Manage Credit Accounts - Credit Profile" page is determined by the main credit segment (`0000`).
- The main credit segment `0000` has a currency code of CHF, while credit segment `1000` has a currency code of EUR.
- The system behavior is standard, as it reflects the currency of the main credit segment when contributions from other credit segments are incorporated.
Resolution
- Confirm that the system behavior is standard and the displayed currency reflects the main credit segment (`0000`).
- To address the display issue, use the UI Adaptation capabilities to customize the app:
- Refer to the Help Portal document: [Adapting SAP Fiori UIs at Runtime - Key User Adaptation](https://help.sap.com/docs/SAP_S4HANA_CLOUD/4fc8d03390c342da8a60f8ee387bca1a/5c424437bf794f809087fdce391149f2.html?version=LATEST&locale=en-US).
- Follow the instructions to create a new version of the app without the incorrect currency chart displayed.
- Ensure the following prerequisite authorizations for performing Key User Adaptations:
- For SAPUI5 applications:
- IAM app F5933_LRST_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC).
- IAM app F5933_TRAN (included in SAP_CORE_BC_EXT_FLX_PC).
- For Web Dynpro ABAP applications:
- IAM app F6184_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC and SAP_CORE_BC_EXT_FLX_PC).
- IAM app CUSTOMIZE_COMP_UIAD_TRAN (included in SAP_CORE_BC_EXT_FLX_CUS_PC).
- IAM app CONFIGURE_COMP_UIAD_TRAN (included in SAP_CORE_BC_EXT_FLX_PC).
See Also
- Refer to: [Adapting SAP Fiori UIs at Runtime - Key User Adaptation](https://help.sap.com/docs/SAP_S4HANA_CLOUD/4fc8d03390c342da8a60f8ee387bca1a/5c424437bf794f809087fdce391149f2.html?version=LATEST&locale=en-US).
Keywords
incorrect currency, manage credit accounts, credit segment 0000, credit segment 3971, sap s/4hana cloud public edition, ui adaptation, key user adaptation, currency mismatch, credit profile, credit management, sapui5 adaptation, runtime customization. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public