Symptom
Error occurs as Invalid main part in email output channel when generating billing documents.
Environment
SAP S/4 HANA Public Cloud
Reproducing the Issue
- Open the "Manage Billing Documents" app.
- Select a billing document.
- Trigger billing document output with type as email.
- Error occurs as Invalid main part.
Cause
Missing or blank HTML/Text body in the email template YY1_BILLI****_****_TEMPLATE for form language like EN is causing the "Invalid main part" error when generating email output for billing documents.
Resolution
- Navigate to the "Maintain Email Templates" app.
- Select the email template named "YY1_BILLI**_****_TEMPLATE".
- For the form language like English , ensure that both the HTML Body and Text Body fields are populated with appropriate content.
- Save the changes.
- Retry generating the billing document with email output.
Keywords
email output error, invalid main part, billing document, manage billing documents app, SAP S/4HANA Cloud Public Edition, maintain email templates, YY1_BILLING_EMAIL_TEMPLATE, HTML body blank, text body blank, email template error, output control billing. , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem
SAP Knowledge Base Article - Public