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SAP Knowledge Base Article - PreviewSymptom
Mapping reference field in ServiceNow to a text field, Id is received.
Eg. Business Unit field in the screenshot below.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP LeanIX - ServiceNow Integration
Product
SAP LeanIX solutions 1.0
Keywords
Dot-walking, Reference fields, sys_id, field mapping, related fields, related record , KBA , LIX-INT-SERVICENOW , LeanIX Integration servicenow , Problem
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