3644456 - WalkMe Button Is Not Responsive

Symptom

After enabling the WalkMe tool, when clicking on the WalkMe button at the top of the screen, the button is not responsive.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Log into the system.
2. At the top right of the screen, click on WalkMe button.
3. The button is not responsive.

Cause

One potential cause is that no content has been created, so the WalkMe menu won't open.

Resolution

To have the WalkMe menu opening and the button working, some content has to be created, so the button icon will become responsive, and the menu should appear.

Keywords

WalkMe; Button; Responsive; Not working; Icon; Menu; Click; C4c , KBA , WME-LOB-INT , WalkMe Snippet Integration with LOB Platform , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2508