Symptom
Edit Alternative Payer or Edit Alternative Payee not visible in app Manage Journal Entries
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Public Cloud
Reproducing the Issue
You wish to follow guide steps in app Manage Journal Entries to Edit, Delete, and Create Alternative Payers and Payees;
1. Open a line item with an alternative payer or payee in Entry View.
2. Choose Edit.
3. On the edit page, choose Edit Alternative Payer or Edit Alternative Payee.
4. Make and save your changes.
On the edit page, you also have the option to delete an alternative payer or payee. If you've deleted an alternative payer or payee and need to recreate it
1. Open a line item with an alternative payer or payee in Entry View.
2. Choose Edit.
3. On the edit page, choose Create Alternative Payer or Create Alternative Payee.
4. Enter the mandatory information and save your changes to create the new alternative payer or payee.
Cause
Resolution
Check suppliers and customers in app Maintain Business Partner
Supplier:
Field Payee in Document must be selected
For Customer
Field Alternative Payer Allowed must be selected
Keywords
KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , How To
Product
Attachments
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SAP Knowledge Base Article - Public