SAP Knowledge Base Article - Public

3644601 - Edit Alternative Payee or payer not visible in app Manage Journal Entries

Symptom

Edit Alternative Payer or Edit Alternative Payee not visible in app Manage Journal Entries 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Public Cloud 

Reproducing the Issue

You wish to follow guide steps in app Manage Journal Entries to Edit, Delete, and Create Alternative Payers and Payees;

1. Open a line item with an alternative payer or payee in Entry View.
2. Choose Edit.
3. On the edit page, choose Edit Alternative Payer or Edit Alternative Payee.
4. Make and save your changes.
On the edit page, you also have the option to delete an alternative payer or payee. If you've deleted an alternative payer or payee and need to recreate it

1. Open a line item with an alternative payer or payee in Entry View.
2. Choose Edit.
3. On the edit page, choose Create Alternative Payer or Create Alternative Payee.
4. Enter the mandatory information and save your changes to create the new alternative payer or payee. 

Cause



Resolution


Check suppliers and customers in app Maintain Business Partner 

Supplier:

Field Payee in Document must be selected 






For Customer

Field Alternative Payer Allowed must be selected 





Keywords

KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition 2508

Attachments

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