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3644632 - Got the error "Your Web Intelligence idle connection has expired. Close this document and reopen it" when viewing the Web Intelligence Document without action more than 20 minutes

Symptom

  • "Your Web Intelligence idle connection has expired. Close this document and reopen it" when trying to modify or view  the Web Intelligence Document without action more than 20 minutes.
  • How increase the Web Intelligence document session timeout in Web Intelligence server?


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • SAP BusinessObjects Business Intelligence Platform 2025
  • Web Intelligence (WebI)

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Webi, idle, connection, timeout, , KBA , BI-RA-WBI-FE , Front End/Client , Problem

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