3644863 - It is not possible to auto expand national ID information in Personal Data Collection and New Hire Data Review - Onboarding

It is not possible to auto expand national ID information in Personal Data Collection and New Hire Data Review without having to manually click the add button.

SAP SuccessFactors Onboarding

1. Navigate to the New Hire Data Review or Personal Data Collection Step.
2. Go to the National ID information section.
3. Observe that the national ID information needs to have add clicked before the fields appear.

• The system does not support this functionality as designed.
• The fields will only appear automatically if data is entered into the fields prior to NHDR or PDC.

1. To ensure the onboardee/hiring manager enters the national ID information, you might create a rule using the following blogpost: SAP Community - SuccessFactors Onboarding Rule Configurations in Data Review.
2. If this is important for your business, enhancement requests can be submitted following KBA 2090228. 

• SAP Community - SuccessFactors Onboarding Rule Configurations in Data Review
• KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products 

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