3644914 - SSO Authentication failure, "USER ID is blocked because they are not a direct member of a group with access"

• User is unable to connect to Incentive Management, as the SSO authentication fails on the customer side.
• Login attempt does not reach the server.
• Error message: "The signed in user <USER ID> is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator Please contact your administrator to assign access to this application."

• SAP SuccessFactors Sales Performance Management
  • Incentive Management

sso authentication failure, login issue, group access error, saml trace, conditional rules, user blocked, authentication error, sap login failure, incentive management , KBA , CEC-SAL-COM-USR , Organization and User Data Setup , Problem