3644921 - externalCode field appears multiple times in Payment Information history upon changes - Employee Central

externalCode field appears multiple times in the history section when changes are made to the Payment Information portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

Make sure at least one country has externalCode's Visibility differently from 'Not Visible' in Configure Object Definitions > Payment Information Detail XXX (country), then:

1. Navigate to a sample employee.
2. Click on the history icon under 'Payment Information'.
3. Make changes in order to generate the externalCode random value.

The visibility setting for the externalCode field in the Configure Object Definitions > Payment Information Details XXX (country) is not adjusted to 'Not Visible' for all countries.

1. Navigate to Configure Object Definitions.
2. Locate the Payment Information Details object for all countries.
3. Change the visibility of the externalCode field from 'Read Only' to 'Not Visible'.
4. Save the changes and verify that the externalCode field no longer appears multiple times in the history section.

KBA: 2603053 - People Profile: Payment Information/MDF Portlet History Displays Irrelevant Fields.

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions